How benefits are paid out

To claim benefits, you must fill in a benefit form every month. 

For every day of the month – Saturdays and Sundays included – you must enter information on the benefit form about work, income from employment, sickness, holidays, inavailability and anything else affecting your benefit payout.


Monthly benefit payments

From 1 July 2017 benefits are paid for a whole calendar month at a time and will be available on the last banking day of the month. You can fill in the benefit forms from our self-service page on a week before the end of the month.

Dates for submitting benefit forms 

When you fill in your benefit form, you must tell us about your work, income and other activities, sickness, holidays, etc., in the period. Unlike before, you must also tell us what work, etc., you expect to have for the rest of the month. You should see this as an interim payment based on your information.


New deadline for submitting benefit forms

From 1 July 2017, you have 1 month plus 10 days to enter your benefit form. Note that if you forget this deadline, we cannot pay you any benefits for that month. 

Find overview of all 2021 deadlines here 


Adjusting your benefit payout

On the 11th of the following month, your employers will informs us about your worked hours in the previous month. We may have to readjust your payout if we find a difference between the information on your benefit form and your employers’ information.

If you were paid too little, we will pay the difference right away. If you received too much, we will deduct the difference in your later benefit payouts. We will always contact you before we adjust your payment, so you can respond if you do not agree.


Waiting day every 4 months for members with less than 148 hours' work

A waiting day is introduced from 1 July 2017. This means that every 4 month, we must review your working hours in the last 4 months. If you have not worked more than 148 hours in the 4-month period, we must deduct 1 day's benefits. Only hours in paid employment are included in the calculation.

You avoid the waiting day if you have had more than 148 hours of paid work within the last 4 months.