Your unemployment benefits
Below we have gathered important information on how to get benefits. We have also described what may happen to your benefits in the long term.
About a week before the month ends you are required to submit a benefits form, stating how many working hours and days of sickness, holiday, etc. you have had in the relevant month and the activities you expect to have for the remainder of the month. It is important that you submit the benefits form every month, even when there are no changes to your activities. You will find the benefits form at ”My CA”, as well as a video guide on how to complete it.
You will obtain entitlement to a new two-year period of benefits when you have had 1,924 hours with pay and without benefits, or you have been working as a freelancer or self-employed to the same extent. Work that is more than three years old and working hours from wage-subsidized jobs or company internships are not included.
If you use you benefit entitlement before you have earned entitlement to a new two-year period (requires 1,924 working hours), you can extend your period of benefits by the working hours you have had since you last earned the entitlement to benefits.
If you have worked as a salaried employee since you last obtained entitlement to a two-year period of benefits, you may exchange the working hours for benefits at a ratio of 1:2.
Your benefit entitlement will thus be extended by two hours for each hour of work you have had since you last earned the entitlement to benefits.
If you have received benefits for a total of four years within the past eight years, your benefit entitlement will be reduced by one month. In other words, your remaining benefit entitlement will be reduced by 160.33 hours.
Every fourth month is a waiting month. We are required to reduce the benefits we pay out by an amount corresponding to one day of benefits if you have not worked more than 148 hours in a four-month period. Your first waiting period begins to run on the first day of the month in which you begin receiving benefits.
At www.jobnet.dk, you can access additional details about your benefits and benefit entitlement electronically at “My Page” / “My benefits”. The details are updated continuously. You will for example be able to see how many hours of work you have had and which you can use to obtain a new benefit entitlement or to extend your benefit period, if relevant. You will also be able to see how many hours you need to work to avoid a waiting day and to keep track of how many hours you have used of your benefit entitlement and how many hours you have left.
Your job search
We would like to be able to continue paying you benefits. Therefore, we have gathered important information about your job search that you need to know when you receive benefits.
To enable us to pay benefits to you every month, you must be an active job seeker from the first day of unemployment.
This means that every week (already from the first week), you must fill in your job log at jobnet.dk. A job log is an electronic schedule in which you register your job searches. Each registered job search is called a log. The job log serves as documentation of your job search activity for yourself, the unemployment fund and the Jobcenter.
You do not need to maintain the log if you have been on holiday or been sick for a full week – or if you have had full-time employment.
Only your entries in the job log count when we are to assess whether you are available to the labor market. Please note that part-time positions applied for do not count when you enter your job search activities in the job log.
If information is missing or the job log is not adequate, you will receive an e-mail from our office robot the week after and/or on the turn of the month. This is because we can only pay you benefits if you have:
- Applied for and registered at least two full-time jobs a week in Denmark, one of which must be a posted position.
- Registered them in the period from Monday to Sunday every week – already from the first week.
- Uploaded a CV or a job application for at least two of the positions you have applied for every month.
- Your first CV and application must be uploaded no later than two days before the onboarding meeting with CA.
While you are applying for benefits, there may be different situations where doubt may arise as to your availability which we will discuss with you. It may be that you:
- Are not seeking jobs as agreed.
- Quit a full-time job to work part time.
- Have been sick for a very long time.
These situations may affect your claim for benefits for a short or long period of time. Therefore, please make sure to always contact CA so that we may avoid any doubts as to whether you are available to the labor market.
Moreover, you should be aware that you may be quarantined for effectively 111 hours for voluntary unemployment, if you:
- Resign from your job, whether a part-time or full-time job. This also applies if you yourself are to blame for the termination
- Accept a too short notice of termination no matter if it is full-time or part-time job
- Turn down an appointed job.
- Turn down or discontinue an offer for activation or re-training.
If you become voluntarily unemployed twice within 12 months, you will lose your benefit entitlement entirely.
If you lose your entitlement to benefits, you will not be eligible for benefits until you can show that you have had at least 300 hours of fully paid employment within a period of three months.
If you quit your job, you will receive a 111-hour quarantine for voluntary unemployment as soon as you register as unemployed.
If the Jobcenter finds a job for you and you turn down that job, you will be voluntarily unemployed twice within 12 months, and then you will lose your benefit entitlement entirely until you have had at least 300 hours of fully paid employment within a period of three months.
The same applies if you do not show up on the first day of an activation program you have been offered.
The Jobcenters are responsible for the employment creation effort. The effort consists of company internships, wage subsidized jobs and other forms of follow-up initiatives. The Jobcenters may provide you with activation offers and as soon as you become unemployed, you are obliged to participate in an activation program you have been offered. It is only when you have been unemployed for a total of six months that you have both the right and the duty to be activated. You are entitled to at least one activation program of a minimum duration of 14 days.
Activation can be:
- Company internship in four weeks
- Public wage subsidy for no more than four months
- Private wage subsidy for no more than six months
- Job rotation for no more than six months
You will only be eligible for a wage-subsidized job after having been unemployed for a total of six months. However, this does not apply if you have reached the age of 50 or you are a single parent. In these cases, you will be eligible for wage subsidies from the first day of unemployment.
Duty to apply for or take on a job
The Jobcenter may also require you to apply for specific jobs, and they may find vacancies for you where an employer gas asked the Jobcenter to find candidates
If you do not apply for a job that the Jobcenter has asked you to apply for, we will be notified that there are doubts about your availability for work, and then you risk losing your benefit entitlement.
If you turn down a job that the Jobcenter has asked you to apply for, or if you are to blame for not getting the job because of the way you have acted, you will be given a 111-hour quarantine (equivalent to three weeks) for voluntary unemployment. If it is the second time within 12 months that you are quarantined for voluntary unemployment, you will lose your benefit entitlement entirely.
If you have lost your benefit entitlement, you will not be eligible for benefits until you can show that you have had at least 300 hours of fully paid employment within a period of three months.
You must report sickness at jobnet.dk – then we will be automatically notified.
If you become sick and incapable of looking for a job, you need to register it at jobnet.dk on your first day of sickness. Otherwise you’ll not be paid until the day you give notice that you’re sick. Also remember to respond in good time to the inquiries you get from us and possibly your municipality in connection with sickness. You will automatically be deregistered as unemployed at jobnet.dk when you report sick. Therefore, you must make sure to register as unemployed again on the first day you’re well again.
You must give notice of holiday at jobnet.dk – then we will be automatically notified
You can naturally always take holiday without benefits. You will just have to give notice at jobnet.dk no later than 14 days before the first day of your holiday. We encourage you to let us know about your holiday in as good time as possible to prevent meetings or activation programs from disrupting your holiday plans.
You can claim holiday pay if you have earned it. You can claim holiday pay using ”My CA”, but remember to do so before your holiday begins.
When you get a job
It is important to distinguish between whether you get a full-time job and you then do not need benefits, or you get a part-time job and want to receive supplementary benefits. Below we describe the key things to remember in the two different situations.
You must continue to actively seek jobs right up to the day you start working or you cancel your registration as unemployed at jobnet.dk. Please notice that, if you can show that you are starting a new job within the next six weeks you do not need to actively seek jobs (for more information read below).
Just go to jobnet.dk to deregister as unemployed. You are welcome to register your first workday in advance. Having done that, you automatically deregister as unemployed at jobnet.dk.
Unless your first workday is the first day of the month, we recommend that you do not deregister until the first day of the following month.
- If your first workday is 1 June, you must deregister on that day.
- If your first workday is 15 June, you must deregister on 1 July.
CA will then be notified from The Jobcenter that you are starting a new job and have deregistered as unemployed at jobnet.dk so there is no need for you to contact us.
Do not deregister as unemployed if you are starting a company internship, a wage-subsidized job or a part-time job with supplementary benefits.
Do I need to continue my job search and go to meetings?
If you can show that you are starting a new job within the next six weeks, you can ask the Jobcenter to transfer you to the Less Intensive Effort scheme (“Mindre intensiv indsats”). This usually requires that you can present a signed contract or similar document. When your Jobcenter has agreed to transfer you to this scheme, you no longer need to search for jobs or to enter your job log. Please note that you still need to be available for work notified to you by your Jobcenter.
When the Jobcenter registers you as being covered by the Less Intensive Effort scheme, and CA is automatically notified, you no longer need to go to meetings at the Jobcenter or CA.
What about the last benefit form?
You must submit your benefits form at the end of the month as you usually do – even if you start working in the course of the month.
Make sure to enter your working hours for the entire month, also for the period in which you do not claim benefits. The reason is that we will pay you benefits for 160.33 hours less the hours you have worked, been sick etc.
After this, you no longer need to fill in the benefits form.
If you already have a part-time job, or if you get a part-time job as a wage or salary earner, you are often eligible for supplementary benefits. We recommend that you always contact us before you begin working reduced hours to clarify whether you meet the conditions for receiving supplementary benefits.
To be eligible for supplementary benefits, you must be available to the labor market in the same way as when you do not receive supplementary benefits. See the conditions for being available under ”benefit rules”.
If your contract has a notice of termination clause, you are only eligible for supplementary benefits if your employer completes a release certificate, and we receive it within five weeks of the first day of your employment or from the date when you register as unemployed. The release certificate allows you to leave your job at a day’s notice if you’re offered a position with more hours.
You may be required to give notice of termination even if it is not stipulated in your contract. If, for example, you work within a field covered by a collective agreement with notices of termination.